Shipping policy

Processing Times

Orders are typically processed within 5 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. (*exceptions apply) 

Depending on the volume of orders we receive, some orders may take some extra time for processing.

*Custom and made to order items (Ex. "We Can Do It" Bandana) may take up to 10-20 business days to ship. 

Domestic Shipping Rates and Estimates

Flat Rate Economy Shipping:

Shipping Method                                Package Weight              Shipping speed                       Price

USPS Priority Mail                                   More than 1lb                 1 to 3 business days                  $9.90

Other shipping options (Price and Speed Calculated at Checkout)

Please note that nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.

International Shipping

Flat rate USPS First Class international shipping is $22.50 USD and includes insurance. Priority mail is available for an additional cost. If you would like your package shipped using USPS Priority Mail, please contact me before placing your order.

There are a list of countries that USPS is not currently shipping to, this list is subject to change, and I unfortunately am not able to offer shipping to those countries. If for any unfortunate reason that you have purchased and your country is added to the list, I will refund in full. 

Local delivery

Delivery Distance (from Christiansburg, VA)                               Order Total             Delivery Fee                  

up to 5 miles radius                                                                               Any                            $2.00

5-15 miles radius                                                                                 Below $50                   $4.00 

5-15 miles radius                                                                                 Over $50                     FREE

We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

Order Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at letsaroo@gmail.com with your name and order number, and we will look into it for you.

Wrong Address/Order Returned To Sender

If your order is returned back to us,  we can reship your package after we have received it. You will receive an invoice for the reshipment fees (the price of the shipping option you chose at checkout). After the reshipment fees have been paid, we will re-ship your package back to you.

Let's Aroo is not responsible for lost packages. if you believe your package is lost, contact us at letsaroo@gmail.com, and we will open a case with the shipping carrier.